Booking & Cancellation Policy

At J.EL + Co. Wellness, each session is intentionally reserved to provide a personalized, unrushed healing experience. To honor both your time and the integrity of this space, the following policies are in place:

Appointments & Booking

All sessions are booked in advance and require full payment at the time of booking to secure your appointment.

Cancellation & Rescheduling

We kindly ask for a minimum of 24 hours’ notice for any cancellations or rescheduling requests. This allows us to offer the time to another client in need of care.

• Cancellations made with at least 24 hours’ notice may be rescheduled without penalty.
• Cancellations made less than 24 hours before your appointment will result in forfeiture of 50% of the session fee.

Late Arrivals

To maintain the flow of scheduled sessions, late arrivals may result in a shortened session time while the full session fee remains unchanged.

Refund Policy

All services are non-refundable. If you have any concerns about your experience, please reach out so we can support you appropriately.

Respecting the Space

J.EL + Co. Wellness is a sacred, curated environment. We ask all clients to arrive on time, prepared, and with respect for the space and energy being held.

By booking a session, you acknowledge and agree to these terms.

For any questions, please contact us at hello@jelwellness.com